Posts Tagged ‘tippers’
It is often discouraging to work at the tourist place or tourist trap mostly because it doesn’t attract regular customers. Sometimes it is fortunate to work at the tourist place or trap for the same reason. From my experience half of the regulars are lunatics; once in a while you will come across of particular nutcase that will be remembered for the rest of your life if won’t be a part of your worst nightmares.
Let’s call him Asian dude. He looks about sixty five, but I won’t be surprised to find out that he’s eighty. You know how Japanese people exploit rice and seafood to their rejuvenating advantage. How do I know he’s Japanese? Well, that’s what he confessed to one of my co-workers, Dan, a German looking gay-bear-type waiter. “Are you from the South?” – he asked Dan. The reason why he asked that question instead of inquiring on the restaurant specialties remained a mystery until he requested that EVERYTHING BLACK will be removed from the table including black pepper shaker, black straw for his sprite and black basket for the bread. He also put a white sheet of paper under his butt so he won’t be sitting on blackish leather chair. Oh, did I mentioned that he was dressed in all white from his socks to his dyed freaky hair. He would order Chicken Alfredo or Ceacer salad with chicken. NO PEPPER. He would complain on our black aprons and , of course, if he would sense dark-skinned mexican busboys within five feet from his table, the tip he normally leaves decreases from 10% to 1%.
He got banned from all of the neighborhood eateries with the exception of restaurant X. Once, however, he showed up in particularly cheerful mood and asked for all the waiters to line-up like in massage parlor… The host politely asked him to get the fuck out and we missed him for about year. I owe the inspiration for this blog entry to his latest visit a few days ago; he told me about black construction workers drilling a hole right next to his apartment. It must be a conspiracy.
If still alive Winston Churchill would be ashamed of his fellow countrymen tipping 10%.
Those of you fortunate to work in so-called tourist traps feel my pain. Their grim faces ring the first bell, but what really scares the shit out of me and my co-workers is : “Lovely!!!” That’s is what they are usually reply on : “How are you doing today?” British, Scotish, Irish, Australian and Kiwis – most of the time you’ll be lucky to get 10% from these lovely people.
Do not get me wrong, I am originally from Europe myself, and I don’t have anything against them. They’re always prompt, polite and classy they will order good wine. The biggest challenge is to unobtrusively remind them that gratuity is not included. The key is not to offend them, but rather draw sympathy. There three are proven strategies on how you can make them tip, but there’s always a warm-up stage or ground work that needs to be executed prior to the close-up.
First of all ask : “Where are they from?” And if it is their first time visiting this “lovely” city. It’s highly encouraged to use their lexicon without trying to imitate their accent. If they tell you that they’ve been to New York / LA/ San Francisco many times, there’s a big chance they’re accustomed to leaving a tip. If they say it’s their first time don’t panic right away. There’s a huge opportunity to befriend them by exposing the local sightseeings and discounted shopping places that normally only locals would know. You can also pretend to be a Manchester United fan and tell them you had the best Fish and Chips back in Glasgow. However, the most important part comes in the end when you have to present a check. If you’re 100% sure that your customer are visiting from Australia or Europe, don’t hesitate to present them a tip card in the end of the meal.
Reads and Tells – You’re from Europe/Australia/New Zeeland if you :
- Ask for a bill or sometimes receipt instead of check
- Paranoid of credit card fraud and want to go with you to a POS (computer where you process the payment)
- Order Shandee – ½ soda ½ Beer
- “Cheers,mate!” is your favorite expression, besides “Lovely!” of course.
- Have complete meal 3 course meal and afterdinner drink
- Order Grappa for afterdinner drink



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